Smarter Systems. Less Busywork. More Growth.
We help growing businesses simplify operations with practical AI, workflow automation and systems that work together, without forcing new software on your team.
Describe a task that eats up your week.
You get a step-by-step sketch: what starts it, what runs on its own, and what stays with your team.
- No new logins unless you genuinely need one
- Works with the tools you already use
- Serving established businesses across the US
Where the week goes
How it works
- 01Discovery callWe talk through where time goes and what you would change first. No preparation needed.
- 02Plan & fixed scopeA written plan: what we build, what it connects to, and the price, agreed before any work starts.
- 03Build & connectBuilt inside the tools you already use, and tested against how your team really works.
- 04Support & improveOptional ongoing support to run, adjust and extend what was built.
What we build
Automation & AI
Routine work that runs on its own, with people where judgment matters.
- Follow-up, intake, reminders and handoffs
- Assistants that draft, sort and summarise for a person to approve
- Documents and quotes generated from your own data
Connected Systems
Your tools passing information to each other instead of being retyped.
- Forms, calendars, email and accounting linked up
- One place to see who is waiting on an answer
- A CRM only when it genuinely fits how you sell
MCTB Tech is a business systems consultancy working with growing businesses across the US. About MCTB →
Not sure where to start?
Describe a task in the sketch above, or book a short discovery call. The 3-minute assessment is there if you’d rather start on your own.
Automation & AI
The same steps get done by hand every week, and the team answers the same questions all day.
We automate the routine parts of your operation and add practical AI where it genuinely helps, with people kept in charge of the decisions that matter.
What we build, for example
Follow-up that runs on a schedule
Quotes, proposals and inquiries get a timely next step without anyone having to remember.
Intake and routing
Each new inquiry reaches the right person, with the details they need to answer it.
Reminders and handoffs
Appointments, renewals and internal tasks move forward on their own.
Practical AI assistants
Drafts of replies, summaries and documents, prepared for a person to review.
What changes for you
The routine runs on its own. Your people handle the exceptions and the judgment calls.
What you don’t need
New software to learn. Most automations run inside the email, calendar and tools you already use.
A typical flow
- Inquiryweb form
- Routedowner set
- Followed upday 2
- Bookedcall
How we use AI
Drafts first
AI prepares replies and documents. A person approves anything a customer will see, until you decide otherwise.
Limits you set
You decide what it may handle and what must always go to a person.
Ready to talk it through?
Book a short discovery call, or describe a task in the automation sketch first.
Connected Systems
Forms, invoices, calendars and spreadsheets don’t talk, so the same information gets typed twice.
We connect the tools you already rely on, so information is entered once and appears wherever it’s needed.
What we build, for example
Forms that create the record
A web form or booking creates the job or client record in the tool you already use.
Work that reaches accounting
Completed jobs and bookings flow into your accounting without retyping.
One view of who is waiting
Requests from different places in one list, so nobody is left without an answer.
A CRM, only when it fits
If your sales process genuinely needs one, we set it up around how you work, and can run it for you as a monthly service.
What changes for you
Information is entered once and shows up wherever it’s needed, so fewer details are lost between steps.
What you don’t need
A CRM, unless it fits. If it does, we set it up around your process, not the other way round.
A typical flow
- Formweb or booking
- Matchedno duplicates
- Syncedaccounting
- Checkedexceptions only
Works with what you have
- Web forms and booking pages
- Email and calendars
- Accounting software
- Spreadsheets
- Your CRM, if you have one
Whether two specific tools can be connected depends on what each one allows. We check that on the discovery call.
Ready to talk it through?
Book a short discovery call, or describe a task in the automation sketch first.
Websites & Digital
Our website should bring in inquiries, and those inquiries should reach us reliably.
Fast, modern websites built around how your customers get in touch, with booking and lead capture that reach you reliably.
What we build, for example
A site built around how customers contact you
Clear pages for what you do, with the next step always in reach.
Booking and inquiry forms
Requests reach the right person, and nothing sits unread in a forgotten inbox.
Hosting and care
Kept fast and up to date, so you don’t have to manage it.
Connections when you need them
Inquiries can flow into your other systems as your business grows.
What changes for you
A site that brings in inquiries and gets them to you, without you having to manage it.
What you don’t need
To learn a website builder or manage hosting yourself.
Pricing
Website
From $500
Design and build of your site.
Hosting & care
$49/month
Optional hosting and upkeep for your site.
The final price depends on scope. We confirm it in writing before any work starts.
Online presence check
See how your business shows up online. We look up your Google listing and website, and an AI suggests where automation could help. Free, about 30 seconds.
Ready to talk it through?
Book a short discovery call, or describe a task in the automation sketch first.
How We Work
A clear process, a fixed scope before any build, and support after launch if you want it.
The process
- 01
Discovery call
A conversation about where time goes and what you’d change first. No preparation needed, and no obligation.
- 02
Plan & fixed scope
A written plan: what we’ll build, what it connects to, what stays with your team, and the price. Work starts only once you agree.
- 03
Build & connect
We build inside the tools you already use and test with your real process before your team relies on it.
- 04
Support & improve
Optional monthly support to keep things running, adjust them as your business changes, and add the next improvement.
Ways to work together
Projects
A defined scope and a price agreed in writing before work starts.
Ongoing support
A monthly arrangement to run, adjust and extend what was built.
About MCTB Tech
Chase Pfohl · Founder
MCTB Tech is a business systems consultancy founded by Chase Pfohl. We help growing businesses across the US simplify operations with practical AI, workflow automation and systems that work together, built around the tools they already use.
Contact
We work with businesses across the US. Email us or book a discovery call.
[email protected] Prefer to start on your own? Take the 3-minute assessment →How does work move through your business?
Nine short questions. You see your snapshot first; contact details are only asked for if you choose to send it to us.
Your AI Receptionist
is Ready.
Answer calls, handle common questions, capture intent, and move people toward booking — even when you miss the call.